🚚 Oscar Store — Shipping Policy

Last Updated: September 5, 2026

At Oscar Store, we are committed to providing our customers across Pakistan with a smooth, reliable, and convenient shopping experience.

1. Order Processing

All orders are processed within 1–2 business days after the order is placed.

For Cash on Delivery (COD) orders, our team may contact you by phone or WhatsApp to confirm your order before it is dispatched.

2. Delivery Time

Orders are generally delivered within 3–5 business days after dispatch.

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

3. Cash on Delivery

We offer Cash on Delivery (COD) for eligible orders across Pakistan.

You can pay the full order amount in cash when your order is delivered.

Please provide an active phone number so our delivery partner can contact you when required.

4. Shipping Charges

Any applicable shipping charges will be clearly displayed at checkout before you place your order.

5. Order Tracking

Once your order has been dispatched, tracking information may be provided where available.

You can use the tracking information to check the status of your shipment.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

Oscar Store will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Failed or Refused Delivery

If you place a COD order, please make sure you are available to receive it.

Repeatedly refusing or failing to receive confirmed COD orders may result in COD availability being restricted for future orders.

8. Delivery Delays

While we aim to deliver orders within the estimated timeframe, unexpected delays can sometimes occur due to courier issues, weather, public holidays, remote locations, or other circumstances beyond our control.

We appreciate your patience in such situations.

9. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible with your order details and, where possible, photos of the package.

We will review the issue and assist you accordingly.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us through the contact information available on the Oscar Store website.

Thank you for shopping with Oscar Store! ❤️