RETURN & REFUND POLICY

We do not accept returns or exchanges for change of mind, incorrect size, wrong selection, or any other reason unless the item is damaged, defective, or the wrong item was received.

ORDER CANCELLATION

You may request to cancel your order within 1 hour of placing the order.

After 1 hour, your order may already be processed or shipped, and cancellation may no longer be possible.

To request a cancellation, please contact us as soon as possible.

7-DAY REPLACEMENT POLICY

Oscar Store offers a 7-Day Replacement Policy for items that arrive damaged, defective, or incorrect.

Any damaged, defective, or incorrect item must be reported within 24 hours of delivery to qualify for replacement consideration.

Once the issue is reported within 24 hours, the customer may be eligible for a replacement within the 7-day replacement period, subject to review and approval.

Please provide your order number along with clear photos or a short video showing the issue.

After reviewing your request, we will provide the appropriate solution, which may include a replacement or refund, depending on the situation.

REFUNDS

If a refund is approved, we will process it using the available refund method applicable to your order.

Refund processing time may vary depending on your bank or payment provider.

CONTACT US

Email: ibii.digital@gmail.com
WhatsApp: +92 329 7604715